Support

Something not working, a bottle that looks wrong, or an idea? We'd love to hear from you.

Contact

Email support@bcsips.com, or in the app go to My Collection → ⓘ About → Send feedback (you can attach a screenshot). We usually reply within a couple of days.

Subscriptions

Restore a purchase: About → BC Sips Plus → Restore purchases, signed in with the same Apple ID.
Cancel or change plan: Settings → your name → Subscriptions → BC Sips, or About → BC Sips Plus → Manage subscription.
Refunds are handled by Apple at reportaproblem.apple.com.

Common questions

A price or stock count looks wrong. Prices and sales update every night, and stock counts come from BC Liquor Stores as estimates. Please check in store or call ahead. If something stays wrong, tell us the bottle and we'll look into it.

I can't find a bottle. BC Sips covers wine and spirits sold by BC Liquor Stores. Beer, coolers, cider and non-alcoholic drinks aren't included.

My lists didn't come back on a new phone. Make sure you're signed into the same Apple ID and that iCloud is on for BC Sips (Settings → your name → iCloud → Apps using iCloud).

No sale alerts. Alerts are part of BC Sips Plus. Check they're on (My Collection → bell) and that notifications are allowed for BC Sips in Settings.

About BC Sips

BC Sips is independent and not affiliated with BC Liquor Stores or the BC Liquor Distribution Branch. Made by fix8 interactive inc. in British Columbia.